hangAIR App Terms & Condition

Last updated: November 2025

These Terms of Use (“Terms”) govern your use of the hangAIR Global mobile application (“App”) provided by hangAIR Global Ltd (“we”, “us”, “our”), a company registered in the United Kingdom.

By downloading, accessing, or using the App, you agree to these Terms.
If you do not agree, please do not use the App.

1.  Purpose of the App

The hangAIR App allows users to:

  • Create an account

  • Operate and interact with the Orca™ incliner

  • View session insights and wellness trends

  • Optionally connect a personal wearable device through Tryterra

  • Access supporting content such as guides and tutorials

The App is not a medical device, nor is it intended to provide medical advice.

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Interfere with the website’s performance

  • Copy or distribute any website content without permission

2. IUser Eligibility

You must:

  • Be at least 16 years old

  • Use the App only for lawful purposes

  • Not share your account credentials with others

Enterprise users (e.g., corporate wellness teams) may have additional terms through their organisation.

3. Account Registration

To use the App, you must create an account using your email address.

You agree to:

  • Provide accurate information

  • Keep your login details secure

  • Notify us immediately if you suspect unauthorised access

We may suspend or terminate accounts that violate these Terms.

4. Wearable Device Integration (Optional)

The App allows optional integration with your wearable device using Tryterra, a third-party data routing platform.

How it works

  • You tap the watch icon in the App

  • You are redirected to Tryterra

  • You choose exactly what data (if any) to share

  • You can revoke permissions at any time

Important

We do not collect wearable data unless you explicitly authorise it on Tryterra

Tryterra processes data under its own Privacy Policy

We never access data you do not choose to share

By using this feature, you also agree to Tryterra’s own terms and privacy statement.

5. App Content & Insights

The App may display:

  • Recovery insights

  • Breathing, HR or HRV visualisations (if allowed by you via Tryterra)

  • Metrics from Orca sessions

  • Educational or general wellness content

This information is not medical advice.

It is not intended to diagnose, treat, or monitor medical conditions.

Always consult a qualified healthcare professional for health concerns.

6. Acceptable Use

You agree not to:

  • Copy, modify, or reverse-engineer the App

  • Interfere with the App’s operation

  • Attempt to access data that does not belong to you

  • Upload harmful code, viruses, or automated scripts

  • Use the App for illegal or unauthorised purposes

We may restrict or remove access to users who violate these rules.

7.  Intellectual Property

All content in the App - including software, designs, the Orca™ interface, branding, graphics, and text - belongs to hangAIR Global Ltd or its licensors.

You may not reproduce, distribute, or commercially exploit the App or its content.

You are granted a personal, non-exclusive, non-transferable licence to use the App solely for its intended purpose.

8. App Updates & Modifications

We may:

  • Update the App

  • Add, modify, or remove features

  • Fix bugs

  • Improve security

We are not obligated to support older versions of the App.
We may discontinue the App or certain features without notice.

9. Third-Party Services

The App may include or link to third-party tools, including:

  • Tryterra

  • Analytics providers

  • Cloud hosting or authentication services

We are not responsible for third-party content, terms, or data practices.

10. Data Privacy

Your use of the App is governed by the hangAIR App Privacy Notice, which explains:

  • What data we collect

  • How it is used

  • Your rights and controls

  • How Tryterra integrations work

By using the App, you acknowledge that you have read and agree to the Privacy Notice.

11. Disclaimers

The App is provided “as is” and “as available”.

We do not guarantee:

  • That the App will be uninterrupted or error-free

  • That any metrics or insights are scientifically conclusive

  • That the App will be compatible with all devices

The App provides wellness information only, not professional medical advice.

12. Limitation of Liability

To the maximum extent permitted by law, hangAIR Global Ltd is not liable for:

  • Loss of data

  • Inaccurate insights or wearable metrics

  • Unauthorised account access

  • Interruption or failure of the App

  • Losses arising from reliance on App content

  • Any indirect, incidental, or consequential damages

Your sole remedy is to stop using the App.
13. Termination

We may suspend or terminate your account or access to the App if:

  • You violate these Terms

  • You misuse the App

  • We discontinue the App

You may delete your account at any time by contacting:
hello@hangairglobal.com

14. Governing Law

These Terms are governed by the laws of England and Wales.
Disputes will be resolved in the courts of England and Wales.

15. Contact Us

For questions about these Terms or the App:

hangAIR Global Ltd
United Kingdom
hello@hangairglobal.com